- Windows 11 annual feature updates: 24H2, 25H2, 26H2
How to manage Windows 11 annual feature updates: what enablement packages are, checking your version, deferring updates, and preparing for major upgrades.
- Windows 10 end of support: options for homes and small offices
Windows 10 support ended October 2025. Your options now: upgrade to Windows 11, buy Extended Security Updates, or switch to Linux.
- Switching broadband provider and coping with outages
How broadband switching works in the UK, managing outages, checking guaranteed speeds, and your consumer rights when service fails.
- SMS scams: parking, refund and delivery texts to avoid
Current UK SMS scams: fake parking fines, PCP refund texts, and missed delivery messages. How to recognise them and what to do if you've clicked.
- Slow computer? What to check before you pay for a repair
Is your laptop or desktop running slowly? Before you pay a repair bill, check these things yourself. Many fixes are free.
- Should you repair or replace your laptop?
Deciding whether to repair a faulty laptop or buy a new one: common failures, consumer rights, warranty coverage, and when a machine is too old to repair.
- Phishing emails and scam calls: how to spot them and what to do
How to recognize phishing emails, scam calls, and tech support scams. Reporting options in the UK through Action Fraud and NCSC.
- Open-source alternatives for a small office: what works and what to check
Free and open-source software for small business: LibreOffice, Nextcloud, Linux, and others that reduce software costs.
- Microsoft 365 and Google Workspace for small charities and schools
Small nonprofits and schools can get Microsoft 365 and Google Workspace heavily discounted or free. Here is how to qualify and what you get.
- Lost files and dead drives: what not to do, and when to call a specialist
If your hard drive has failed or files have disappeared, wrong actions can make recovery impossible. Here's what to do and what to avoid.
- How to back up your phone: iPhone, Android, and photos
Step-by-step guide to backing up iPhone and Android phones, photos, and messaging apps. What a backup includes and what it doesn't.
- Home Wi-Fi and broadband problems: a fix-it order that works
Slow internet at home? Follow this step-by-step guide to diagnose whether the problem is your broadband line, your router, or your Wi-Fi.
- Cyber Essentials explained: the five controls and whether you need it
Cyber Essentials is the UK government's baseline cyber security standard. What the five controls are and whether your organisation should get certified.
- Choosing an IT support company: questions that expose a poor one
Choosing an IT support company for your business is critical. Here are the questions to ask that separate professional providers from those who will waste your money.
- Business continuity for small firms: a plan that fits on two pages
A simple business continuity plan template for small businesses to prepare for IT failures, cyber incidents, or other disruptions.
- Backups for a small business: the 3-2-1 rule, tested
How to protect your business data with the 3-2-1 backup rule: three copies, two storage types, one offsite location.
- Assistive technology at home and work: built-in tools that cost nothing
Free accessibility tools built into Windows and macOS help with vision, hearing, motor control, and learning. No software to buy, just settings to enable.